As joint owner of The Property Shop – one of the largest and best remaining independent estate agencies in Cornwall (but of course I would say that!) – I’m deeply passionate about raising standards and ensuring everything runs like clockwork. I thrive on problem-solving, fine-tuning systems, and making sure that both clients and staff have a seamless, enjoyable experience. I’m committed to excellence in every aspect of the business and won’t rest until things are just right… just ask the team! With years of experience in the property sector, I have a strong understanding of the local market and an eye for detail that helps the business run efficiently and professionally. I love mentoring the team, sharing knowledge, and watching people develop and succeed in their roles. For me, delivering outstanding service to our clients and maintaining a friendly, approachable team culture are equally important. Outside of work, I enjoy spending time with family and exploring Cornwall’s stunning scenery. Staying connected to the community and the county we serve keeps me inspired and motivates me to make The Property Shop a place both clients and staff are proud of.